Reference

What You Agree To When You Use ph389com

These legal terms set out how your account works, what we collect, and what rights you hold when you access ph389com from the Philippines. Availability depends on local law and is open to eligible players only.

Account Eligibility TermsData & Privacy RulesCookie PolicyUser RightsJurisdiction Notice
ph389com What You Agree To When You Use ph389com
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights, a data request, or a dispute relating to your account, reach us directly. We handle legal queries separately from general account support so your concern gets the right attention without delay.

Live Chat Start a live chat session from any page in your account. Legal and data queries are escalated to the relevant team during the same session.
Email Support Send your legal request or data access query to our support email. Include your registered mobile number so we can locate your account quickly.
Account Notification Changes to these terms are delivered to your account inbox first. Check your notification panel after logging in to see any active policy updates.
DATA AND ACCOUNT SECURITY

How We Handle Your Information and Account

We built the account and payment infrastructure around the e-wallet habits Philippines players already use — GCash, Maya, and InstaPay. That means we handle only the wallet and transaction data that those payment paths require, and nothing more. Here is how we manage the key areas.

Data Handling

We collect only what is needed to operate your account and process GCash, Maya, or InstaPay payments. No full bank or card credentials are stored on our servers.

Cookie Use

We use session cookies to keep your account logged in and preference cookies to remember your lobby settings. You can clear these at any time through your browser settings.

Account Security

Login uses a one-time PIN sent to your registered mobile number. If you notice an unrecognised login attempt, contact live chat immediately and we will lock the account.

Data Retention and Requests

Account and transaction records are held for the period required under applicable law. Contact our support email to request a copy of your data or to ask us to close your account.

Questions About Our Legal Terms Answered

These are the questions we receive most often about eligibility, data rights, cookies and account closure. If your question is not covered here, open a live chat session and our team will handle it directly.

Account access depends on local law where you are located. You must be of legal age in your jurisdiction and online gaming must be lawful for you personally before you register.

We collect your registered mobile number, email address, and the transaction references from your GCash, Maya, or InstaPay payments. We do not store full bank or card credentials.

Send a request to our support email with your registered mobile number. We will locate your account and provide your data within the timeframe required under applicable law.

Yes. Contact us via email or live chat with your account details. We will process the closure and handle data deletion according to our retention schedule and legal obligations.

We use session cookies for login continuity and preference cookies for lobby settings. Clear or block them at any time through your browser settings without affecting your account registration.

Yes. We send notice to your registered email and your in-account notification panel before any material change takes effect. You can review updates by checking your account inbox after logging in.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.